The Three Signs of a Miserable Job
written by Patrick Lencioni

Over the past ten years, Patrick Lencioni has been a prolific writer on a number of business topics near and dear to the hearts of small business owners. His past books have included "Five Dysfunctions of a Team", "Death by Meeting", and "Silos, Politics, and Turf Wars". Each book tells a fable with a critical business prescription embedded into the story.

The Discipline of Market Leaders
written by Michael Treacy & Fred Wiersema

Have you ever had a book that you have not read before but you have heard so much about it that you feel that you have read it? This was the case for me with this month’s book, "The Discipline of Market Leaders". For many years I heard many people refer to this book and read many articles that referenced the book. I felt like I had already read it myself. I finally decided to read the book this month and am very glad that I did. I believe that this book is one of the business management classics of our time.

Raving Fans
written by Ken Blanchard and Sheldon Bowles

This is my favorite all-time book written on customer service. Ken Blanchard is the co-author of the best-selling book The One Minute Manager and a host of other One Minute books. Like he does in his other books, in Raving Fans Blanchard tells a story to get across his powerful message about customer service. It is a story about an Area Manager with a rotten service problem and Charlie, his golf-playing Good Fairy, who teaches him how to turn customers into Raving Fans.

'Small Giants' written by Bo Burlingham
review by Tim Fulton

As a young entrepreneur fresh out of college I was focused on one goal in managing my small business: growth. Growth in revenues. Growth in profits. Growth in employee headcount. Growth in market share. It felt like I was in some kind of race. Who was I racing against? Competitors? Insolvency?

Every once in a while I would stop to catch a breath and ask myself, 'Why growth?' Seemed like a reasonable question. I could never reach a good answer, and hence would resume my race for growth not ever sure of my ultimate destination.

Book Review, by Tim Fulton

This is the fourth book (Death by Meeting, Five Dysfunctions of a Team, The Five Temptations of a CEO) I have read and reviewed by best-selling author Patrick Lencioni. Each book is written as a management fable with a powerful leadership message embedded into the story. His books are favorites of my CEO clients as they are short, easy to read, and very prescriptive in nature.

Book Review, by Therese Padilla

I eagerly awaited the delivery of my pre-ordered copy of "Tough Choices” by Carly Fiorina. Within moments of its arrival, I was reading the memoir of what will arguably be a very hot topic in the coming weeks. I wasn't disappointed. This book is her turn to talk, and from my perspective she does a fine job of framing the past and the effect she had on HP. Even more importantly she shows the importance of being earnest.