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Becoming Expert: Killer Customer Journey Maps

This month 280 Group will kick-off a four-part series “Becoming Expert.” Each month, we will tackle a hot topic in more depth to help you become an even better Product Manager

We begin the series with how to develop Killer Customer Journey Maps. We’ll explore key customer journey approaches that will guide you to better results for your customers. How can you incorporate Jobs-To-Be-Done and User Story mapping to improve your solution with less effort. This fast-evolving topic could be the key to your next solution success.